Payment & Security

Payment methods we accept

• Credit / debit card — payments are taken on the secure payment form provided by our payment institution, iyzico.

No other payment method (bank transfer, cash on delivery, digital wallets or bonus points) is offered at this time. This page is updated when a new method goes live.

Instalments

Payments are taken as a single charge. Instalment plans are not offered.

Security

• Card details are entered directly into iyzico's payment form; they are never sent to, or stored on, OGELA OPTİK servers.
• The store and every payment step are served over an encrypted connection (HTTPS).
• If your bank requires 3-D Secure verification for a transaction, that step is completed inside the payment form.

Invoicing and VAT

• The price shown on a product includes VAT. The applicable rate depends on the product category and is itemised on your invoice.
• For Turkish addresses you may optionally supply the identity-number field the payment institution asks for during checkout; it is not required.
• For corporate invoicing, contact us at destek@OGELAoptik.com.tr before placing your order.

Charge errors and refunds

For double charges, incorrect amounts or stuck authorisation holds, email destek@OGELAoptik.com.tr with your order number and bank receipt. Refunds are returned to the card used for the payment; how long the amount takes to appear depends on your bank.